1) We inform you below about the collection of personal data when you use our website. Personal data is any data that can be attributed to you personally, for example your name, address, e-mail addresses and user behaviour.
2) The legal basis for this declaration is the General Data Protection Regulation (GDPR).
3) Controller in accordance with Article 4(7) GDPR:
GUTEX Holzfaserplattenwerk H. Henselmann GmbH + Co. KG
Gutenburg 5
79761 Waldshut-Tiengen
(see also our Legal information)
Contact details for the Data Protection Officer
Alexander Gottwald, EMBA
Lawyer
Solidaris Rechtsanwaltsgesellschaft mbH (law firm)
Nevinghoff 30, 48147 Münster
E-mail: datenschutz@gutex.de
4) If we use commissioned service providers for certain functions of our offer, we will inform you in detail about the respective processes below. We will also mention the criteria defined for the duration of storage. If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this situation in the description of the offer.
1) During informative use of the website, i.e. when you simply consult our website without registering or sending us information in any other way, we process the personal data that your browser transmits to our server. This processing is necessary to enable you to consult our website and to guarantee its stability and security. This legitimate interest forms the basis for data processing in accordance with Article 6(1)(f) GDPR.
This includes the following data:
a) IP address
b) date and time of request
c) Time zone difference with Greenwich Mean Time (GMT)
d) Contents of the application (concrete page)
e) Access status/HTTP status code
f) the amount of data transmitted each time
g) Website from which the request originates
h )Browser
i) Operating system and interface
j) Language and version of navigation software
Data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of data collected for the provision of the website, this is the case when the corresponding session is terminated. In the case of data stored in log files, this is the case after 30 days at the latest. Longer storage is possible. In this case, users' IP addresses are deleted or modified so that they can no longer be attributed to an individual user.
Below we explain the mechanisms we use to recognise you as a user.
We use cookies: these are small text files which are stored on your hard drive depending on the browser you use and which enable the service placing the cookie (in this case, us) to receive certain information. Cookies cannot run programmes or transmit viruses to your computer. They are used to make the Internet offering more user-friendly and effective overall.
With regard to cookies, a distinction must be made between those that are necessary and those that are not. Technically necessary cookies are all those that are essential for the operation of a website and its functions. Technically unnecessary cookies are all those that are not imperatively necessary from a technical point of view for the operation of a website and the provision of specific website functions.
We use tracking tools: emails and mobile applications may contain small transparent image files or lines of code to record how you interact with them. This information is used to help website and application publishers better analyse and improve their services.
We use cookies that are technically necessary and absolutely essential in accordance with Section 25(2)(2) of the German Telecommunications and Digital Services Data Protection Act (TDDDG), as they are required for the operation of our website in accordance with their stated purpose. You can view them in our cookie banner, which you can access at the left edge of the screen by clicking on the “fingerprint” symbol, under the designation “Essential”.
We use cookies that are not technically necessary on the basis of Section 25(1) TDDDG and, where applicable, your consent under Article 6(1)(a) GDPR or UK GDPR. Where personal data is transferred to third countries, the applicable requirements for international data transfers must also be observed.
You can consult them in our cookie banner, accessible on the left-hand edge of the screen via the “fingerprint” icon, under the heading “Functional” or “Marketing”.
For an explanation of these tracking tools, we refer you to the explanations below concerning the third-party suppliers we use.
If you do not want cookies to be processed, you can configure your browser settings according to your preferences and, for example, refuse third-party cookies or all cookies. Please note that, in this case, you may not be able to use all the functions of this website.
1) Our website contains contact forms which can be used to contact us electronically. If you make use of this facility, the following data will be transmitted to us and stored in addition to the data entered in the input fields:
a) User IP address
b) Date and time of submission
2) Your consent is requested as part of the submission process and reference is made to this data protection declaration.
3) You can also contact us via the e-mail address provided. In this case, your personal data transmitted by e-mail will be stored. The data will only be passed on to third parties if this is necessary for the purposes of the correspondence. The data will be used exclusively to process your enquiry.
4) The processing of personal data received by e-mail or via the contact form serves exclusively to process your enquiry. The legal basis for processing data when sending an e-mail or a message via the contact form is the user's consent in accordance with Article 6(1)(a) GDPR. The legal basis for processing additional data transmitted when a message is sent via the contact form is Article 6(1)(f) GDPR. The additional personal data processed during the submission process is used to prevent misuse of the contact form and to ensure the security of our IT systems. If the purpose of contacting us by e-mail is to conclude a contract, the additional legal basis for processing is Article 6(1)(b) GDPR.
5) The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of personal data obtained from the contact form and data sent by e-mail, this will be the case when the respective conversation with the user has ended. The conversation is deemed to have ended when the circumstances indicate that the matter concerned has been conclusively clarified. Additional personal data collected during the submission process will be deleted after a period of seven days at the latest.
1) With your consent, you can subscribe to our newsletter, in which we inform you of our current interesting offers. The goods and services promoted are named in the declaration of consent.
2) We process the data you provide so that we can contact you personally and process it internally. Once you have confirmed this, we save your e-mail address for the purpose of sending you the newsletter. The legal basis for this form of data processing is your consent in accordance with Article 6(1)(a) GDPR.
3) You may withdraw your consent to receive the newsletter at any time and unsubscribe from the newsletter by clicking on the link provided in each newsletter e-mail, by sending an e-mail to or by sending a message newsletter@gutex.de to the contact details given in the legal notice.
If you would like information about how we process applicant data, you can view our data protection information for applicants here and, if necessary, download it for your records.
1) On our website, we offer you the opportunity to find out about our seminars and events and, where appropriate, to register by e-mail, in writing or by telephone. If you register with us by e-mail for such an event or if you require further information, we will process your data as described above in Section 4. Your data will only be passed on to third parties if this is necessary for the event to take place.
2) In the context of communication and the conclusion of a contract relating to your participation, the data processing that takes place in this context is based on Article 6(1)(b) GDPR. The legal basis for the processing of photographs and video recordings taken at our events is our legitimate interest in effective public relations work within the meaning of Article 6(1)(f) GDPR.
3) We will retain your data for as long as is necessary for the above-mentioned purposes.
4) You can consult our information on data protection for participants in our events/seminars on our website here and, if necessary, download it for your records.
1) This website uses Google Analytics, a web analytics service provided by Google Ireland Limited ("Google"). Google Analytics uses cookies. These are text files stored on your computer which enable an analysis of your use of the website. The information generated by the cookie about your use of this website may be transmitted to and processed by Google. For users in the European Union, Switzerland and the United Kingdom, Google Analytics does not log or store individual IP addresses. IP address data is used for geolocation purposes and is then immediately discarded.
2) Notes on legal bases: where we ask users to consent to the use of third-party providers, the legal basis for data processing is consent. Further information on the applicable legal basis is provided below.
3) For users in the European Union, Switzerland and the United Kingdom, IP addresses are not logged or stored by Google Analytics.
4) You may refuse the use of cookies by selecting the appropriate settings in your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent the data generated by the cookie relating to your use of the website from being collected and processed by Google by using the Google Analytics opt-out browser add-on. https://tools.google.com/dlpage/gaoptout?hl=de.
5) This website uses Google Analytics 4. IP address masking using the "_anonymizeIp()" extension is no longer required with Google Analytics 4, as individual IP addresses are not logged or stored for users in the European Union, Switzerland or the United Kingdom.
6) We use Google Analytics to analyse the use of our website and to improve it on a regular basis. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. The legal basis for the use of Google Analytics is your consent in accordance with Section 25(1) TDDDG in conjunction with Article 6(1)(a) GDPR. Where personal data is transferred to third countries, the applicable requirements for international data transfers are observed.
7) Third-party provider information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
8) Where the Google Analytics User-ID function is used, it may also enable the analysis of visitor flows across different devices using a user ID. You can adjust the relevant settings in your user account, where applicable.
Google ReCAPTCHA
1) In some cases, we use Google reCAPTCHA on our website. Google reCAPTCHA involves an automated test to distinguish users from machines (bots). The security test is designed to prevent these bots from misusing the website's input fields, for example.
2) Personal data, such as your IP address and any other data required by Google for the reCAPTCHA service, may be transmitted to Google as part of the security request by Google reCAPTCHA.
3) The legal basis for the use of Google reCAPTCHA is your consent in accordance with Section 25(1) TDDDG in conjunction with Article 6(1)(a) GDPR.
4) For more information on data processing by Google reCAPTCHA, please refer to the Google Privacy Policy.
YouTube videos
1) We have integrated YouTube videos into our online offering, which are provided via YouTube and can be played directly from our website. They are integrated in privacy-enhanced mode. Only when you give your consent via our cookie banner and play the videos will the data mentioned below be transmitted to Google. We have no influence on this transmission of data. Data may also be processed in third countries, including the USA. Where personal data is transferred to third countries, the applicable requirements for international data transfers are observed.
2) By agreeing to view the videos, YouTube receives the information that you have visited the corresponding subpage of our website. In addition, the data described in this privacy policy may be transmitted. This occurs irrespective of whether YouTube provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data is assigned directly to your account. If you do not want your profile to be associated with YouTube, you must log out before activating the video. YouTube may save your data as usage profiles and use them for advertising, market research and/or to design its services according to requirements. Such evaluation may take place in particular to provide advertising tailored to requirements and to inform other users of the social network about your activities on our website.
3) The legal basis for the use of YouTube and the associated processing of your data is your consent in accordance with Section 25(1) TDDDG in conjunction with Article 6(1)(a) GDPR.
4) For more information on the purpose and scope of data collection and processing by YouTube, please refer to the Google Privacy Policy, where you will also find additional information on your rights and the settings you can make to protect your privacy.
Google Maps
1) On this website, we use Google Maps. This enables us to display interactive maps directly on the website and allows you to use the map function conveniently. However, the function will only be displayed after you have given your consent. Only then will the data mentioned below be transmitted to Google. We have no influence on this transmission of data. Data may also be processed in third countries, including the USA. Where personal data is transferred to third countries, the applicable requirements for international data transfers are observed.
2) By agreeing to the use of Google Maps, Google receives the information that you have visited the corresponding subpage of our website. In addition, the data described in this privacy policy may be transmitted. This occurs irrespective of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data is assigned directly to your account. If you do not want your profile to be associated with Google, you must log out before activating the function. Google may save your data as usage profiles and use them for advertising, market research and/or to design its services according to requirements.
3) The legal basis for the processing of your data in connection with Google Maps is your consent in accordance with Section 25(1) TDDDG in conjunction with Article 6(1)(a) GDPR.
4) For more information on the purpose and scope of data collection and processing by Google Maps, please refer to the Google Privacy Policy, where you will also find additional information on your rights and the settings you can make to protect your privacy.
The trade office
This site uses technology from The UK Trade Desk Ltd, 10th Floor, 1 Bartholomew Close, London EC1A 7BL, United Kingdom, and The Trade Desk, Inc., 42 North Chestnut St., Ventura, CA 93001, USA ("The Trade Desk").
The Trade Desk processes the IP address and usage data, such as pages and products viewed, of users. A randomly generated identification number may be assigned to users by means of cookies, making it possible to recognise users on our websites and on websites in The Trade Desk's advertising network.
Remarketing: on the basis of usage data, the user concerned may be shown advertising tailored to his or her previous and potential interests on websites belonging to the above-mentioned advertising network. Conversion measurement: it may also be recorded whether such advertising leads the user to visit the promoted website and carry out a specific action. This serves us overall to optimise our advertising offers.
For more information on data protection at The Trade Desk, please refer to The Trade Desk's Privacy Policy.
Meta / Facebook Ads, Pixel and Custom Audience
We use the online marketing services of Meta ("Meta" or "Facebook").
We use Facebook Ads, Meta Pixel and Website Custom Audiences, including retargeting, for this purpose. Meta Pixel may place cookies in your browser when you visit our web pages. Using Meta Pixel, Meta is able to recognise visitors to our web pages, where applicable, as users of the Meta network and to associate them with interest groups based on their interests in certain products and services on the web pages visited. If you have consented to the use of Meta marketing technologies via our cookie settings and where the relevant function is used, we may also transmit to Meta, in pseudonymised form and as a hash value, the e-mail address that you have provided when ordering or in other forms on our web pages.
Cookies make it possible to create so-called user profiles, in which relevant data about the user is recorded. This data may include, for example, the content consulted, the web pages visited and the online networks used, as well as technical data such as information about the device, browser, computer system and times of use. If users have consented to the collection of their location data, this may also be processed. Usage may also be tracked across devices.
This means that our advertisements, known as "Facebook Ads", can be displayed within the Meta network to users who have shown a potential interest in our online offering. When you click on an advertisement within the Meta network, a click ID may be transmitted via the link address (URL) so that the visit to our web pages can be associated with the advertising campaign. Where the relevant function is used, the hash value of your e-mail address may also be used by Meta to recognise you as a user on the network and on third-party sites.
If you use Facebook or other Meta services yourself, this data may be associated with your user profile. In principle, we only have access to aggregated information on the success of our advertising campaigns and may create campaigns and advertisements aimed at relevant interest groups (Custom Audiences).
We may be jointly responsible with Meta for certain processing of your personal data when viewing and interacting with our Facebook presence, insofar as statistics ("Page Insights") are provided to us and used by us. The necessary agreements on joint responsibility have been concluded with Meta. Further information can be found in Meta's Page Insights Controller Addendum. Meta is responsible for fulfilling certain rights of data subjects in relation to data processed by Meta. Meta remains an independent data controller for other processing carried out within its networks.
The Meta Pixel also enables us to analyse the success of our marketing measures.
Cookies used in connection with Meta services may also be read on other websites that use the same online marketing processes, analysed for the purposes of presenting content and supplemented with other data.
Further information on data protection and advertising settings can be found in Meta's Privacy Policy and advertising settings.
Search
On our website, we use Algolia InstantSearch, a search engine service provided by Algolia, for searching and indexing content. When using Algolia InstantSearch, your IP address and search request may be transmitted to Algolia and processed for the provision, security, analysis and monitoring of the service. Please refer to Algolia's Terms of Service and Privacy Policy for further information.
Algolia may use service providers and subprocessors to provide and operate its services. Information on the subprocessors used by Algolia can be found in Algolia's Infrastructure & Sub-Processors documentation.
Legal basis for data processing:
The legal basis for data processing is Article 6(1)(f) GDPR.
Purpose of processing:
The use of Algolia InstantSearch is intended to make it easier to find the information contained on our website and thus to ensure user-friendliness. This is also our legitimate interest within the meaning of Article 6(1)(f) GDPR.
Retention period for personal data:
The retention period depends on the Algolia service and configuration used. Data is stored in accordance with the applicable retention settings and is deleted when it is no longer required for the respective purpose.
1) You have the following rights with regard to your personal data:
a) Right of access: You may at any time ask whether we process personal data about you and, if so, request access to that data. As a general rule, this information is provided free of charge.
The right of access may be restricted where and to the extent permitted by applicable law, for example where disclosure would adversely affect the rights and freedoms of others.
b) Right to rectification: If your personal data is incorrect or incomplete, you have the right to request that it be rectified or completed at any time.
c) Right to erasure: You have the right to request the erasure of your personal data if and to the extent that the data is no longer necessary for the purposes for which it was collected or, if the processing is based on your consent, if you have withdrawn your consent. In this case, we must stop processing your personal data and erase it from our systems and databases, unless further processing or storage is legally permitted or required.
The right to erasure does not exist where
d) Right to restriction of processing: You have the right to request that the processing of your personal data be restricted in certain circumstances.
e) Right to data portability: You have the right to receive the data you have provided in a structured, commonly used and machine-readable format, as well as the right to request that this data be transmitted to another data controller. This right applies where
f) Right to object to processing: Where the processing of your personal data is based on our legitimate interests, you have the right to object to the processing in accordance with the applicable legal requirements.
You can assert all the data subject rights described above against us by sending your specific request by e-mail or post to the Data Protection Officer mentioned above.
2) Right to lodge a complaint with a data protection supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority at any time if you believe that the processing of your personal data infringes applicable data protection law.
Changes to this privacy statement
We will revise this data protection information if there are any changes to the way we process data or for any other reason that makes it necessary.
Last updated: August 2026